The Human Element

Social reporting has been a topic that I’ve been researching for awhile. I pulled the series shortly after it was started because the responses from social monitoring and reporting companies became quite redundant. So for the past 8 months of interviews, sales pitches there is one major gap that all social monitoring companies like Techrigy, Radian6, Trucast, and Scoutlabs overlook, the human factor. They may have an automated sentiment tool however... Read More